Kettle Brand Sea Salt Potato Chips - 1 Ounce Single Serve Bags (Pack of 72) | Crunchy Snacks for Parties, Lunchboxes & On-the-Go

When they arrived I was happy and ate a bag after opening the box.For some reason me being el cheapo always looking to get my money's worth, I thought hey 72 1oz packages, let me be sure there are 72 actually in there.To my surprise almost red in the face and after counting the bags TWICE in neat 5 bag piles, I came to the conclusion that there were only 64 in the box when they arrived! Upon closer examination of the box I noticed they had hand holes which you can almost easily slip out the bags of chips, after examining the box even closer I noticed one hand hole had a rip in it making it very very easy to slide out one of the 1oz bags of chips.Hot tempered I became FURIOUS! All I can think about is the UPS guys eating my chips and laughing at me! I figured I'd get some pay back and slash the trucks tires when I see it parked in my neighborhood! But OF COURSE, being a responsible adult, I haven't gone that far though it will be so worth it if/when/ I DO! :)I immediately contacted amazon and explained in a brief paragraph via email the situation, very soon after I received a response that another box of 72 1oz packages will be delivered free of charge; amazing response time and solution that I'm very pleased with! I described the horrid packaging as well and I hope they address that issue but I doubt it. There should be no hand holes, and the bags of chips should be sealed in an air tight zip lock type of bag.So when you get yours, count them! Box with hand holes is just asking for trouble, you can see what's inside without having to open the box, easy pick ins! I still rate the product 5 stars due to the amazing customer service via AMAZON, and the chips are what I expected as far as quality and flavor. There were however grease stains on the bottom of the box but I haven't found a bag that wasn't full of air so I'm unsure what happened there.